Dear Valued Stigan Media Clients,
It has come to our attention that an individual or group is actively impersonating Adwin and Sandro of Stigan Media, sending fraudulent emails to our client list. These deceptive emails are designed to look legitimate and may request sensitive information or prompt you to take unnecessary actions regarding your website.
Please be aware that Stigan Media would never send urgent requests for website configuration updates, domain renewals, or plugin setups via an unsolicited email in this manner.
We have received reports of emails with the subject line: “Action Required: Website Configuration Update” and content similar to the following:
“Hi Dear,
I hope you’re doing well.
This is Adwin, Ceo of Stigan Media, I wanted to share an important update following a recent review from the website platform’s support team. They advised that your website is not yet fully aligned with the latest system-wide updates currently being implemented across the platform. In addition, the domain renewal and required plugin setup need to be completed before March 2nd.
If these items are not addressed by the deadline, there is a risk the website could be flagged or temporarily taken offline. Since we have collaborated before, I wanted to bring this to your attention promptly so we can take the necessary steps to avoid any service disruption.
This would also be an ideal opportunity to complete a full SEO setup, ensuring the site remains compliant, secure, and properly optimized moving forward.
If you’d like me to proceed with handling this for you, simply reply “YES”, and I’ll take care of the next steps. If you’d prefer to discuss it first, I’m happy to do so.
Kind regards,”
This email is a SCAM and did NOT originate from Stigan Media.
What You Need To Do:
DO NOT reply to the email.
DO NOT click on any links within the email.
DO NOT provide any personal or website-related information.
Mark the email as spam or junk.
Delete the email immediately.
If you have received this email, please forward it to us at [Your Support Email Address] so we can track the impersonation efforts.
We understand that such incidents can be concerning, and we want to assure you that we are taking this matter very seriously. We are actively investigating this fraudulent activity and working to prevent further occurrences.
How to Identify Legitimate Communication from Stigan Media:
Official Email Addresses: All official communications from Stigan Media will come from email addresses ending in @stiganmedia.com. Please scrutinize the sender’s email address carefully.
Personalized Communication: While we value efficiency, truly urgent and critical website matters are typically discussed through direct phone calls, scheduled meetings, or our secure client portal, not generic, unsolicited emails demanding immediate action.
No Urgent “Reply YES” Demands: We will never pressure you to respond with a simple “YES” for critical services or demand immediate action without prior discussion.
Your security is our top priority. If you have any doubts about an email claiming to be from Stigan Media, please do not hesitate to contact us directly through our official channels:
Phone: 778-379-0888
Website Contact Form: https://stiganmedia.com/contact/
Official Support Email: [email protected]
We apologize for any inconvenience or concern this impersonation scam may cause. Thank you for your continued trust and vigilance.
Sincerely,
The Stigan Media Team
Stigan Media is an award-winning web design & marketing agency specializing in WordPress, WebFlow, and Shopify. Our team focuses on SEO, PPC and conversion optimization strategies to help your company grow.
